Discovery Energy ยท Insight

Utility costs in acquisitions: what to check after the deal closes

Utility accounts are rarely in the integration plan, yet every acquired site brings its own rate classes, contracts, payment routing and account classifications. Left alone, they produce late fees, default-service pricing and billing errors that run for years.

What goes wrong

  • Missed payments. Bills keep going to the old owner's AP address. After one large acquisition, more than half of a 103-facility company's sites were incurring late fees every month.
  • Default-service pricing. Supply contracts lapse or never included the new sites.
  • Advisor gaps. Your broker may not be licensed in the acquired company's states.
  • Inherited errors. Wrong rate classes, opt-out riders still being paid, stuck meters.
  • Reporting gaps. Scope 2 and cost reporting miss sites until someone adds them.

The checklist

  1. Build the account inventory: every account, meter, address and provider.
  2. Secure authorization and payment so no bill is missed in the handoff.
  3. Find the contracts and record terms, pricing structure and expiry.
  4. Audit the inherited accounts against their tariffs.
  5. Bring sites into procurement and check advisor licensing covers them.
  6. Add them to reporting so the next close and the next ESG report include them.

With Discovery, once the authorization letter is signed and the TaraBase account exists, new facilities are generally added by email.

Questions buyers ask

Why do acquired sites so often have billing errors?

Their accounts were set up for the previous owner's operations and are rarely revisited. Load changes, classification changes and expired contracts carry over silently.

When should the audit happen?

As soon as account authority transfers. In one Discovery engagement, an audit triggered by a 2018 acquisition found five issues across three states, $117,412.14 in refunds and about $120,000 a year in savings.

Find out what your bills should have cost.

Send one recent bill per site, or a list of accounts. We tell you where we expect findings before you sign anything. No upfront audit fee.